Which appraisal method involves feedback from peers, subordinates, superiors, and sometimes customers?

The 360-degree appraisal method is a comprehensive performance evaluation approach that gathers feedback from various sources surrounding an employee, including peers, subordinates, superiors, and, in some cases, customers. This multi-source perspective allows for a well-rounded view of an individual's performance and behavior in the workplace.

By incorporating feedback from multiple stakeholders, the 360-degree appraisal not only helps to identify strengths and areas for improvement but also encourages accountability and development in interpersonal skills. It contrasts with other methods, such as self-appraisal, which relies solely on the individual's self-reflection, or managerial reviews, which are based predominantly on the evaluations made by a single manager. Group feedback, while potentially useful, does not provide the diverse insights that the 360-degree method does.

Overall, the 360-degree appraisal method emphasizes collaboration, enhances employee engagement, and supports a culture of continuous feedback within an organization.